Privacy Policy

The website https://www.puertocancun.com/ is owned by Puerto Cancun, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by https://www.puertocancun.com/, which also provides the reasons why we must collect certain personal data about you. Therefore, you should read this Privacy Policy before using the https://www.puertocancun.com/ website.

We care about your personal data and are committed to ensuring its confidentiality and security.

Personal Information We Collect:

When you visit https://www.puertocancun.com/, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with it. We refer to this automatically-collected information as “Device Information.” Furthermore, we may collect the personal data you provide us (including, but not limited to, name, surname, address, payment information, etc.) during registration in order to fulfill the agreement.

Why We Process Your Data:

Our top priority is customer data security, and as such, we may process only the minimal user data, only to the extent that it is absolutely necessary to maintain the website. The automatically collected information is used only to identify potential cases of abuse and establish statistical information about website usage. This statistical information is not aggregated in such a way that would identify any particular user of the system.

You can visit the site without telling us who you are or revealing any information by which someone could identify you as a specific person. However, if you wish to use some of the website’s features, or wish to receive our newsletter or provide other details by completing a form, you may provide us with personal data, such as your email, name, surname, city of residence, organization, and phone number. You may choose not to provide your personal data, but you may not be able to take advantage of some of the website’s features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure about what information is mandatory can contact us at infoclub@puertocancun.com.

Your Rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you wish to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information may be transferred outside of Europe, including Canada and the United States.

Links to Other Websites:

Our site may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information Security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal Disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information:

If you wish to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to infoclub@puertocancun.com.